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FREQUENTLY ASKED QUESTIONS

CAN I COME SEE THE SPACE?

Yes! We would be happy to give you a scheduled walk-through and answer any questions you may have. Once the space is booked we will be available for additional walk-throughs for you or your vendors. You may book your walk-through by messenger or email [email protected]

WHAT FORMS OF PAYMENT DO YOU TAKE?

We accept Cash, Visa, Mastercard & Discover credit cards.

WHO IS RESPONSIBLE FOR CLEANING THE SPACE?

You are. The space is to return to the way you found it. All garbage to be removed and placed in dumpster outside the building, put fresh garbage bags in receptacles. Lights turned off, music and tv turned off, chairs put back to original spots, cleaning supplies provided for floor and tables.

WHO DOES THE SETUP AND BREAKDOWN OF MY TABLES AND CHAIRS?

Carriage House does all the set up and break down of tables and chairs. Unless rented from another vendor, then follow their protocol.

WHEN CAN WE START SETTING UP FOR OUR EVENT?

Your setup time starts at the time of your contracted rental time.

WHEN DO I NEED TO HAVE EVERYTHING OUT OF THE SPACE?

We require everything out of the space at the end of your contracted rental time.

CAN I USE MY OWN CATERER?

Yes! We can provide suggestions as well.

CAN I DROP OFF ITEMS THE DAY BEFORE?

It is possible if there is not an event booked that day, you can discuss this with us after booking. Carriage House is not responsible for items left unattended.

DO YOU HAVE A SOUND SYSTEM?

Yes, Sonos speakers are available. Can access them with the tablet provided. Instructions are provided.

ARE THERE DECORATING RESTRICTIONS?

Yes, nothing affixed to walls. We do not allow the use of glitter, confetti, stickers or silly string. Rose petals, rice, bird seed and/or sparklers may only be used outside the facility and must be cleaned up after the event.

DO YOU CHARGE TAX AND GRATUITY?

We do not.

WHAT IS YOUR RESTROOM SITUATION?

We have fully updated Men’s and Women’s handicap accessible facility on main floor. There is a second restroom on second floor just past grand staircase .

IS IT WHEELCHAIR ACCESSIBLE?

Yes. Our Venue, and our restroom are all accessible.

WHAT IS THE VENUE CAPACITY?

We can seat up to 36 guests indoors in the stables with tables set up, 76 without tables. Our studio can accommodate 20 with tables and 45 without. The loft holds 65 seated, 60 with tables, and 100 no seating or tables.

HOW LONG DO I HAVE ACCESS TO THE VENUE ON THE DAY OF MY EVENT?

During your contracted rental hours. Additional event hours may be purchased for $40/hr.

ARE TABLES AND CHAIRS PROVIDED?

Yes, tables and chairs are included in your rental fee. The Stables (lower level) has live edge tables, the loft upstairs has plastic tables and chairs with linen covers. There are 3 buffet tables in the stables area.

WHAT IS REQUIRED FOR CLEANUP?

All rentals, personal items, and anything else brought in for your event must be removed from the space the day of your event. The space needs to be left exactly as found it. There are cleaning instructions provided.

CAN I HAVE A FOOD TRUCK?

Yes, food trucks are very fun to add to your event experience. Food trucks can set up either in the front or side of our venue.

WHAT ARE YOUR OFFICE HOURS?

By appointment only.

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